OBJECTIVE : Administrative position allowing for a demonstration of organization, consumer services, communication, and project management skills.

EXPERIENCE: 01/06/91 – 10/28/2005 As Executive Secretary to the Director of the Office of Thrift Supervision:

Effectively communicated to the Director, executive staff and others on a day-to-day basis when crucial information was needed to facilitate and coordinate the efforts of individuals and/or committees.

Composed memos and letters for the Director's signature.

Provided information to a variety of outside callers, directing them to the proper office for assistance.

As Training Coordinator helped motivate co-workers toward greater achievement by providing them with accurate and current information regarding courses and programs of study. Culminating with a generated report of approved courses as well as completed courses.

Efficiently helped EEO investigators to coordinate interviews with agency staff. Served on the committee to organize guest speakers and refreshments for Black History, Pacific Asian, and Native American History functions. § Used government credit card in procuring commercial goods and services when required to meet the office mission.

SKILLS:

Project Management
Computer Report Preparation
Customer Service
Writing Correspondence
Scheduling Meetings
General office skills
Automatic Signature Machine

COMMUNICATION SKILLS:

Ability to present written and oral communication in a clear, correct, and understandable manner. Was courteous and professional when answering, screening, and re-directing phone calls. Also kept supervisors and staff informed of issues and problems that may require attention.

EDUCATION;

Fairmont Height High School 1401 Nye Street Capitol Heights, Maryland 29643

09/1966 to 06/1969

Attended Prince Georges Community Collage, majoring in Social Studies and Art - Completed 1-1/2 years.
Office of Thrift Supervision training in numerous courses in computer skills and Examination for Non- Examiners