Visionary leader with over ten (10) years of award-winning leadership, management, negotiation, analytical, sales, marketing, strategic planning, project management and legal experience in both the public and private sectors. Experienced in identifying opportunities and implementing appropriate business strategies. Excellent interpersonal, public and written communication and presentation skills.
Leadership/Establishing Partnerships Organizational Development/Diversity
Project Management/Teaching/Training Sales/Marketing and Business Strategies
Motivational/Public Speaking Negotiation/Critical Situation Management
District of Columbia Public Schools Washington, DC
French Teacher _____________________________________________________________2003 To 2006
Responsible for classroom instruction, management and academic achievement of middle and high school students. Committed to empowering students to succeed in a dynamic, diverse and challenging society by serving as a role model for their pursuit of excellence via broad and diverse learning experiences.
Account Executive ___________________________________________________________ 2000 To 2002
Responsible for direct sales of the premier e-mail list management and message delivery software solutions used on the Internet and intranets. Charged with leveraging and sharing professional skills by exhibiting a spirit of teamwork with a view of and passion for the continued market leadership enjoyed by L-Soft.
Responsible for direct sales of Digital Subscriber Lines (DSL) to small and midsize companies. Developed and managed Value Added Reseller (VAR) and Agent agreements with local Information Technology (IT) companies so as to further promote the growth of BWT's corporate client base.
GE Capital Information Technology Solutions Gaithersburg, Maryland
Quality Consultant___________________________________________________________1996 To 1998
Promoted to this position from the Sales Division to be a change agent to drive Process Improvement and Six Sigma breakthrough strategy across the organization. Responsible for providing project management expertise in order to promote significant process improvements within the lines of business. Charged with business leadership and stimulating thought by posing innovative ways to problem solving and by challenging conventional wisdom.
City of Memphis, Division of Housing and Community Development Memphis, Tennessee
Deputy Director of Administration/Social Services_________________________________1993 To 1995
Responsible for special projects as assigned and the administration and leadership of the following Departments: Accounting; Compliance, including Community Service and Public Service Grants; Legal; Research and Development; and Social Services. Other duties within the Social Services Department included the management of the Mayor's Business Internship Program, a Youth Summer Employment initiative for high school students, and the management of the City's plan for a Comprehensive Homeless Service Center. Led and managed the successful effort to persuade the Memphis City Council to pass a resolution to provide program funding for Women In Community Service (WICS), a national, nonprofit organization dedicated, for over thirty (30) years, to helping at-risk women and youth overcome multiple barriers, enter the workforce and achieve economic independence. Served as Project Manager for the Memphis and Shelby County Empowerment Zone/Enterprise Community application for $100,000,000 or $3,000,000, respectively, in U. S. Housing and Urban Development (HUD) funding. Memphis was awarded an Enterprise Community designation with $3,000,000 and also received honorable mention for its application packaging in the form of a treasure chest with emphasis on opportunities for youth.
IBM Corporation Memphis, Tennessee
Advisory Client Representative_________________________________________________1983 To 1993
Progressively promoted to this position with the responsibility for significantly contributing to IBM revenue growth by initiating the development and implementation of marketing strategies that resulted in customer commitment to invest in IBM products and services. A key performance indicator was the ability to establish strong executive partnerships that resulted in outstanding customer satisfaction. Responsible for managing critical marketing situations and problem solving.
IBM Corporation - Special Recognition
• Branch Manager's Award 1993, 1991, 1990, 1989, 1987, 1985
• Technical Excellence Award 1993
• Marketing Excellence Award 1992
• Systems Engineering Symposium Award 1990, 1989, 1987, 1986
EDUCATIONAL BACKGROUND
• Cecil C. Humphreys School of Law, Memphis State University, J.D/License to Practice Law in Tennessee
• Washington University, St. Louis, MO, M.A. French/Lindenwood College, St. Charles, MO, B.A. French
• NorthPoint Communications/BWT InternetSolutions Data/Telecommunications Training
• Ford Motor Company Dispute Settlement/Arbitration Training
• GE Capital Information Technology Solutions Black Belt Quality Training
• Life-time Teacher Certification, French, Grades K-12, State of Missouri
• IBM Marketing and Sales Training/Total Quality Management Training/Cultural Diversity Training
• Bell System Center of Technical Education Training
• Federal Government Regulations Training/Continuing Legal Education
Other Skills
• Strong Ability to Work within Diverse Groups and Settings
• Change Management Skills with the Ability to Influence Others at all Levels of an Organization
• Global Mindset and Cultural Sensitivity/Visionary Decision-Making
Interests
Arbitration and Mediation for Dispute Settlement; Community Service; Women In Community Service (WICS); Goals for Memphis Business Partnership Task Force; Former Board Member—Girls, Incorporated; Adopt-A-School Volunteer; United Way Volunteer; Girl Scouts Mentor; National Bar Association; Washington, DC Dispute Settlement Board Member