A full time position as a Telecom Technician. Areas of interest include but are not limited to:
WAN/LAN, IP/Telephony, VoIP, Wireless, System integration, test, design, administration and support
B.F.A Communication New York Institute of Technology
A+ Certification
Computer Guys of New Jersey (2005- Present)
Installed software on new PCs this provided for greater efficiency through the use of faster PCs.
Computer Associates Princeton, NJ Telecom Technician (2000 -2005)
Responsible for administration and maintenance of local NEC 2400 IPX
voice server and Octel Seranade voicemail systems.
• Developed a maintenance schedule for the UPS to provide for 24/7
service. This kept the Princeton office productive.
• Provided support via remote dial-up and over the LAN for NEC
2000, Avaya and Siemens Rolm switches and servers in a nationwide telephone network.
Add, Moves and changes on NEC and Avaya Switches. Creating ACD Que and adding user to ACD Que on Avaya and NEC PBX's
• Liason to AT&T and MCI long distance providers, Sprint,
Bell South and local vendors for provisioning
• Installed MDFs with NEC, Avaya and Siemens switches.
• Assisted in upgrade of cabling in my local office to CAT 6E.
• Developed 5 digit dialing plan over the CA network.
• Building MDFs provided the opportunity to learn and use AutoCAD 2002 and CA Services Desk both Client base and web based systems I averaged about 40 calls a week closing about 80 % in any one week. I was responsible for testing the VPN access to all PBX systems
IT Technician (1991 - 2000)
Installed software on new PCs this provided for greater efficiency through the use of faster PCs.
• Repaired and maintain existing PCs.
• Responsible for day-to-day operation of IBM system 370 mainframes, running MVS, VM and VSE Systems.
• Member of business continuance team, which participated in disaster, recover tests.
Support wan circuit from various providers ranging from Fractional T1, PRI and other broadband technology Including Voice, Data encrypted Voice/Data and VPN services
Online Software International Fort Lee NJ (1982-1991)
Computer Operator
Responsible for day to day operations of IBM System 370 mainframes
Punchdown for Token Ring and Ethernet SNA TPX, Configuration of Modems, DSU and CSU for various
Received Neal Martin Cohen Award for Excellence in Broadcasting.
Install and administer NEC 2000/ NEC2400
Avaya Definity and Siemens Rolm 9004 and 9005 switches and server
MAC with Rolm 8000 Redwood
Octel Aria and Serenade NEC AD-8 and Rolm Phonemail system
Extensive interaction with long distance and local service vendors
Available on request