PROFILE
Customer service professional with expertise in a
demanding fast-paced environment. Utilizing methods
such as analyzing, probing, and cross selling in order
to fulfill customer needs. Extensive experience with
many software applications such as MS Office,Web. Self
motivator with ability to work independently while
always remaining a team player.
EDUCATION
1990 - 1994 Great Neck North High School Great Neck, NY
1995-1997 S.U.N.N.Y Old Westbury.Westbury, NY
WORK EXPERIENCE
2003-2005 Great Neck Auto sales and Rentals
•Negotiations of Car Sales & Buying Cars. Excellent
Closer.
•Car rentals,contract signing.
•Inspecting Cars on arrival and departure for damage.
•Answering phones making appointments for Car service.
•Performing excellent customer service in a stressful
environment.
1998-2003 AmeriCom Marketing
•Customer Service & Sales Rep. Manager For AT&T
wireless.
•Sold cell phones and service Contracts.
•Was promoted to a Customer Service Manager. Meeting &
excelling in sales & customer satisfaction.
•In Charge of 20-25 Telephone sale Reps.
•Trained new coming employees on product knowledge and
Service Contracts.
•Excellent Closer.
•Handle returns,re-orders.
•Listening in on sales and service orders, insuring
proper training and customer satisfaction.
1991- 1998 Temple Israel Of Great Neck
•Office Assistant. I assisted the Executive Director
and Sectary Staff of 7 and clergy of 3
•Reception support &Maintaine waiting area.
•Switchboard Operator & Message Forwarding.
•Data entry,filling,Billing,Large mailings,Copying
•Interacted with various distributors/vendors.
•Act as primary liaison with building maintenance and
security.
•Temple Israel has over 1300 Families,large Religious
School & high school.