Objective : To advance in the service of an organization through application of business knowledge and technical expertise.

Education :

1999 Bachelor's of Business Administration, Computer Information Systems, West Texas A&M University

Qualifications :

•  Thorough knowledge of general programming principles and familiarity with common languages such as C/C++, PERL, Javascript and HTML.

•  Expertise in Linux and Windows operating systems.

•  Extensive experience in network configuration, maintenance and troubleshooting.

•  Familiarity with the Microsoft Office Applications Suite

Experience :

2/2001 – Present: Technology Consultant, Custom Securities, Inc.

• Providing ongoing onsite and help desk support.
• Analyzing current IT infrastructure and implementing hardware and software solutions.

1/2003 - Present: Technology Consultant, Artists With Disabilities Forum

• Providing ongoing onsite and helpdesk support.
• Making purchasing decisions to improve IT infrastructure.
• Installing and maintaining small wireless local area network.
• Administering client and donor databases using Access and Excel.

4/2000 – 9/2002: Technical Director, OpportunityPlus of NC, Inc.

• Instructing clients in the use of assistive technology, including Jaws for Windows, Zoomtext, and Dragon NaturallySpeaking.
• Training users in general computer operation, word processing, and Internet usage.
• Assisting clients in resume writing and interview skills and providing career guidance in preparation for entering the work force.
• Collaborating in grant writing and fund raising efforts for nonprofit organization.
• Administering and troubleshooting small Win9x network.
• Performing daily administrative duties, including answering phones, scheduling appointments, updating client database and interviewing new clients.

Volunteer Work :

2003 - Present: Tech Team, For-the-people.com

• Organizing and facilitating weekly global voice chat to discuss issues related to parenting as a blind individual.
• Facilitating weekly global voice chat to provide technical assistance with adaptive technology, general PC operation and Internet usage.