OBJECTIVE: To work permanently for a reputable company who respects and appreciates my strengths, hard work, dedication, and can recognize them as a productive addition to the company/ agency team. I want to work in a friendly environment where integrity is appreciated.

Social Work / Human Services/ Guidance & Counseling / Investigations / Human Resources / Word Processing / Large Case Loads / Organization Mandatory/ Protection Services / Customer Services / Management Potential / Friendly / Professional telephone voice and in person/ hard worker.

Skills:

* Word Processing / Word Perfect-Windows 98.2000, XP

* Strong Leadership Skills / Oral and Written Communications

* Managed Large Case Loads by policy and laws / Organized

* Investigations / Protection / Safety / Detail Oriented

* Diverse Populations / Experience with Certified Interpreters

* Dependable, Prompt, and Meets time lines well.

* Excellent Communications - Telephone or in Person

* Positive Attitude / Safety Minded and Trained

* Great at raising employee's morale

* Critical Thinker studying agency-company polices

* Crisis Intervention / Respectful / Empathetic / Active Listener

* Experience and knowledge of ADA systems / persons- Sensitive

* Intake - Call Center - Years of Experience

Accomplishments ;

* Helped two State agencies become accredited

* Saved many adolescents and reunited them with their parents

* Received several appreciation and training awards for quality services.

* Gathered 30 boys to safety, one deaf staff, when one of the youth lit the building on fire in a State Boy's prison.

* CPR adult and infant trained for several years.

* Several Government Safety Training Seminars / Conventions.

WORK EXPERIENCES :

Washington State Department of Social & Health Services & Juvenile Rehabilitation Administration 1992-2006 Total.

* 2003–2006- Social Worker III ,

Crisis Intervention Specialist Family Reconciliation Services, Case Management– Family Court Services, Division of Child & Family Services - King West - Seattle , Washington

* 1996–2003 Social Worker III – Child Welfare Services Family Reconciliation Services Intake, Family Court Services, Family

Reconciliation Services, Investigations, Case Management Counseling, Crisis Intervention, CPS, CWS, FRS, APS, Crisis Intake, Liaison, Community Project, Kent Office Division of Child & Family Services - King South - Kent, Washington

* 1995–1996 Juvenile Rehabilitation Counselor II

Washington State Juvenile Parole Office - Community - Sex Offender - Tracker - Investigations - Everett , WA

* 1994–1995 Juvenile Rehabilitation Counselor II - Indian Ridge Youth Camp – Arlington , WA Prison- Building Safety Inspector

* 1992–1994 Juvenile Rehabilitation Counselor II - Maple Lane Boy's School / Prison – Centralia, WA Prison- Building Safety Inspector

In all capacities listed above worked closely with a variety of clients within the legal, public service, public safety, healthcare and other local and state government offices, policies, and laws. Due to the extreme sensitive nature of the positions I held, I was required to maintain high levels of confidentiality. I served in several different capacities as a court appointed liaison.

These jobs required a strong ability to multi task, managing a large case load, heavy typing, telecommunications, and clerical

organization. Training and respect for HIPAA laws, and disabled / challenged and vulnerable human beings and / or all persons with any type of family conflict. Non judgmental and helpful. Trained at the

Washington State Criminal Justice Training Commission for years.

EDUCATION :

1995 – 1996 Western Washington University, Everett , WA

Masters Course Work - Adult Education Administration

1994 Institute for Reality Therapy, Marysville , WA

Reality Therapy

1990 – 1991 Seattle University, Seattle , WA

Course Work in Addiction Studies Program - Pharmacology & Physiology - Employee Assistance Program

1987-1990 Western Washington University - Bachelor's Degree

Education - Human Services - Guidance and Counseling.