Education:
Parkland High School
General Diploma- El Paso, Texas
Graduated: August 1978
Camp Zama, Japan
June 1980 through July 1982
• Computer science
United States Army Intelligence Training
Fort Devens, Massachusetts
October 1978 to August 1979
• Morse Code
• Typing
• Communication Interceptor Training
Certified in Morse Code and Typing
United States Army Communications Command Training
Fort Gordon, Georgia
August 1979 to July 1980
• Basic Computer Training
• DSTE Communications System Training
• UniVac DCT9000 Training
• Field Systems Training
• Basic Electronics
Graduated from Communications Training in top 10%
Certified Telecommunications Center Operator (3 yrs Experience)
Equal to a BS in
Clientlogic Technical Support Training
Las Vegas, Nevada
March 1999-April 1999
• Micron Computer Systems Training
• Dell Computer Systems Training
Experience:
January 2006 to Nations First Office Repair
Present 1555 E. Flamingo Rd. Suite 202
Las Vegas, Nevada 89109
702-699-5657
Computer Technician
• Diagnose and recommend repair options
• Repair and reload personal computers for customers
• Heavy Customer service
July 2005 to MotorZooUSA
December 2005 953 E. Sahara Ave Suite 238
Las Vegas, Nevada 89104
702-739-5850 or 1-866-686-7066
Graphics Editor and HTML programmer
• Process incoming pictures of vehicles to be posted on custom web pages
• Build web pages for customers using crimson editor, Dreamweaver , Photoshop CS2, and Fireworks, Microsoft Office
• Heavy Customer service
February 1989
Present J-Express Computer Consulting
4512 Lorna PL.
Las Vegas, Nevada 89107
Consultant responsible for:
• Troubleshooting and repair of computers and software
• Diagnose and repair Operating system problems in various OS (operating systems) environments
• On-Site technical assistance to businesses
• Installation and maintenance of computer networks and Internet connections
• Independent computer services
August 2004 to Apple Vending and Amusements
March 2005 3605 Post Rd.
Las Vegas, Nevada 89123
` 702-739-6433
Route Driver responsible for;
• Stocking products in vending machines
• Maintain vending machines on route
• Collect money from machines on a weekly basis
• Report problems with machines and make refunds
June 2004 to Coure D'Alene French Baking Company
August 2004 4745 Amelia Earhart, Suite 480 - Salt Lake City, Utah 84116
TOLL FREE: 800-336-7687 - S.L.C.: 801-364-1156
FAX: 801-364-1165 - EMAIL: bill@saltlakesourdough.com
Route Driver responsible for;
• Deliver bread to supermarkets on route
• Rotating stock
October 2002 Emerald Pools
to January 2004 700 Kenny Way
Las Vegas, Nevada 89107
Service Person responsible for:
• Maintain swimming pools
• Repair Swimming pool equipment
• Adjust chemical balance in pools
June 2001 M C Communications
to February 2002 3100 S. Valley View
Las Vegas, NV 89102
Consultant responsible for:
• Cable Technician
• Installation and wiring of Analog and Digital cable television systems in residential environment
• Configure cable television systems for use with High Speed Data and Internet connections
• Computer Configuration for use of high-speed connections; Operating system compatibility
May 1999 Client logic
to March 2001 420 Pilot Road
Las Vegas, NV 89123
Computer Technical Support Agent responsible for:
• Diagnose and repair Micron and Dell home computers in a call center environment.
• Order and ship replacement parts to customers
• Add fixes to solution database
• Data entry of all details:
• Troubleshooting;
• Registering;
• Technical support areas.
February 1996 The Hat Company
to March 1999 7400 S. Las Vegas Blvd
Las Vegas, NV 89123
Computer Point of Sale System Manager responsible for:
• Maintain Point of Sale system for retail clothing environment
• Shipping and receiving of merchandise
• Repair and maintain computers in all stores
• Software system updates
• Webmaster:
• Online store
• Html programming
October 1994 MIS/Data Entry
to November 1995 Phone Bank Center
Las Vegas, NV
Consultant responsible for:
• Maintain network computer system
• Help with data entry of credit card information when needed
January 1992 A Affordable America Vacations
to September 1994 320 W. Sahara
Las Vegas, NV
Group Travel Agent responsible for:
• Book hotel, flight and rental car for groups of more than 10 for tourist destinations around the world
• Make payment arrangements
• Issue tickets
Special Skills
• Computer and Data processing in IBM PC compatible operating systems
• Proficient in:
• Microsoft Office
• Adobe Photoshop CS2
• Dream weaver
• FrontPage
• WordPerfect
• World span
• Net meeting
• Outlook
• Familiar with Network environments
• Certified PC Technician
• Micron Computer Technical Excellence award
• August 1978 to August 1982
• Data System Telecommunications Center Operator 72G
• U.S. Army Specialist Four
• Send and receive messages using:
• Teletype
• Computer
• Magnetic tape
• Punch card
• Paper tape